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SNIC implements Online Survey Solution

Innovative technology aims to enhance the customer experience

SNIC Insurance has implemented the latest vehicle’s survey technology as part of the ongoing efforts to improve the quality of their services. Created by Rsquare Technologies W.L.L., it is a unique innovative IT solution, which simplifies and speeds up vehicle’s survey process.

Mr. Khalid Al Shaikh, General Manager of SNIC Insurance said: “At SNIC Insurance, we constantly look at developing all facets of our organisation and strive to make relevant investments into both our customer services as well as further enhancement of our facilities. The Online Survey Solution is a great example that reflect our efforts in improving our customer experience with operational efficiency and paperless environment giving our customers a more efficient experience”

Mrs. Shanthini Raja, Founder & CEO of Rsquare Technologies W.L.L commented: “The Online Survey Solution is unique IT products which have been acknowledged by many insurance companies; however SNIC are the first to launch this efficient software in their retail outlets. We are confident that this solution will help in streamlining the inspection process leading to operating efficiency.”

Mr. Ahmed Radhi, Assistant General Manager of corporate services of SNIC concluded, “Being one of the most innovative Web Based solution, the Online Survey Solution saves a lot of time so we can now record and transfer the captured information with simple clicks. Captured Information are transferred to the core insurance system where all the contents can be emailed and printed which in turn speed up claim handling process for all our stakeholders”

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